Claim Center

We understand that filing an auto insurance claim can be stressful, particularly if you’re healing from injuries or forced to deal with a damaged or undrivable car. While the claims process is necessary, the Nations Insurance team is committed to handling your case as quickly and professionally as possible so you can get back to your life.

Contact us immediately after the loss. Even if you don’t have all the information yet, we can get your claim started.

Report a Claim

In order to help you as much as possible, we ask you to call us immediately after your loss. Our goal is to settle your claim quickly, fairly, and accurately to minimize the disruption to your life. This will enable you to have the peace of mind that you deserve.

To Report Auto Claims:

You can reach our exclusive Claims Representative (AFA Claim Services) to report a claim at the toll-free telephone number listed below.

Toll Free Number: 800-299-5709
General Office: 714-912-2484
FAX: 714-509-5606
Office Hours: 7:30 a.m. to 4:30 p.m. (PST), Monday through Friday

Mailing Address:
P.O. Box 25329
Anaheim, CA 92825-5329

When you report a claim, please have the following information available to provide to the Claims Representative. This checklist is provided for your convenience in gathering the needed information for reporting your loss:

  1. Policyholder Name and policy number.
  2. Date, location, time, and facts about the accident or incident.
  3. If an accident, the names of all those who were involved.
  4. Police accident report (or its number), if available.

You can also report your claim by visiting

Remember, you will want to report losses as soon as possible, so it is alright if you do not have all of the answers or information needed.